10 Questions to Ask When Researching Moving Companies

1. Are You Licensed & Insured?

This should always be your first question. A reputable moving company should be licensed by the state (and federally for interstate moves) and carry both general liability and cargo insurance. Unique Movers meets and exceeds these requirements: USDOT #2896983 | MNDOT #382343 | MC# 1347632 | HHG# 382343

2. What Kind of Insurance Do You Offer?

Find out whether the company offers basic released value protection or recommends additional coverage. Unique Movers provides the industry-standard $0.60/lb/item coverage and encourages customers to seek third-party protection for higher-value items.

3. How Do You Price Your Moves?

Get clarity on whether the moving quote is based on weight, time, distance, or a flat rate. Ask what’s included and whether there are extra charges for stairs, long carries, or large items.

4. Do You Provide a Written Estimate?

A trustworthy mover should provide a detailed estimate in writing, not just a verbal number. This protects both parties and helps avoid surprise charges later.

5. Who Will Actually Be Moving My Stuff?

Some companies subcontract their work. Make sure you know if the crew arriving on moving day works directly for the company or is hired out.

6. What Equipment and Materials Do You Use?

The right equipment, like padded blankets, dollies, straps, and clean trucks, protects your belongings and speeds up the process. Unique Movers brings everything needed to move efficiently and safely.

7. Do You Offer Packing Services or Just Transport?

If you want help packing, disassembling furniture, or boxing up fragile items, ask if that’s available and how it’s priced. Unique Movers offers full service, from packing to unpacking.

8. What Is Your Cancellation or Rescheduling Policy?

Life happens, so make sure you understand the company’s policies for last-minute changes, delays, or rescheduling due to weather or emergencies.

9. Can You Provide References or Reviews?

Online reviews are helpful, but don’t hesitate to ask for recent customer testimonials or job references. A good mover should have a proven track record. Check out Unique Movers’ reviews here.

10. What Sets You Apart from Other Movers?

Every mover will promise safe, reliable service. Ask them to explain what makes their process, team, or customer service better than the competition. For Unique Movers, it’s our local roots, friendly team, and proven track record with thousands of Central Minnesota families.